Quote:
Originally Posted by notorious
This was me last year.
"So, you are telling me that a BRAND NEW CUSTOMER gets Sunday Ticket for free, and a huge monthly discount, but I, your loyal customer for 15 years can't get anything?"
"Yep"
"Well, I want to cancel my service and open a new account so that I get the new deal"
"Sorry sir, we can't do that"
"Okay, see you in 2 years. Thanks"
|
That's just how their business model is set up.
All TV providers work the same way. Reel you in with great intro rates for a year or so, then Jack them up so you can subsidize the new customers.