Thread: Football Your yearly "Get DirecTV to discount NFL Sunday Ticket" thread
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Old 07-15-2016, 07:09 AM   #319
Fire Me Boy! Fire Me Boy! is offline
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Join Date: Nov 2004
Quote:
Originally Posted by Bwana View Post
Sounds like AT&T is a little harder to deal with. I may wait until August to take a run at them like DaFace suggested.
They encouraged me to call back closer to the season to get a free ST, but the reason I called them to begin with was I got my monthly invoice and my bill jumped from $147 to $192, and I told them we needed to get that drastically down or I was gone.

I went back and forth with retention and finally told the guy the only way I was staying was if I got ST for free. He came back with the $99 "deal," and I just said that wasn't good enough. He basically said that was all he could do right now, but I could call back and there may be other offers. I repeated it wasn't good enough, and if we didn't get this resolved today, we were done. He said that was all he could do, so I asked when was my billing cycle over. Aug. 11. I said, "So that gives me just under a month to find a new cable provider. Let's set up cancellation on Aug. 10." Then he put me on hold and came back with the $99 one-time bill credit.
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