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I don't understand why they give a new customer a special deal but drive long-term subscribers directly into the arms of their competition. It's just terrible business. |
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How much do you guys end up paying for cable and Internet anyway?
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I have AT&T and have to call every year to negotiate a new deal. It always works. I just say im leaving to a competitor if you dont give me the price i want. It helps if you quote the competitors price |
I called last Saturday and asked them if I could get a discount for my NFL ticket. I already paid one installment so I wanted to see what they could do for me. What they said made me shake my head. They said "of course we can. I see that you were preapproved for a 30% discount already". I said "well why didn't you apply it already?" She said "Oh we do this when people call to ask". I got the 30% and $5 off my monthly bill for the year! You think she may have let a secret out? ha ha
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Well, I called a little over a month ago and they wouldn't do anything. I called 2 days ago and they still wouldn't do anything. Today I called and told them I planned to drop them and eat the early termination fee. They asked why and I said because I normally get NFLST every year and couldn't get any offers my last 2 calls.
They ended up offering me Sunday Ticket Max for 50% off and I also got a $10 discount for 12 months. So I took it. I was worried I wasn't going to get anything. Until today they wouldn't budge an inch. I am happy. |
I called two weekends ago, started the conversation with "i want to talk to someone about my contract, and what the end date is"......immediately transferred (assuming to "retention").
I start the conversation by saying I need to find a way to save some money on my bill.....and I'm not happy that CBS was blacked out for nearly a month.... Lady says...."I see you've been with us for several years....and you pay on time.....I want to talk about the channels you use/dont use, but I also see we can probably get you the NFL sunday ticket for free....." Didnt even have to ask. I pressed my luck, and asked "...does that free cover the sunday ticket max" (as I love the red zone channel)......and she said no, but if I were to push my contract out a year (as it was technically up at the time of the call), she could offer some discounts to offset. Long story short, cut out a few channels I dont watch, and got sunday ticket and max for about 7 bucks less a month than what I was paying before. A worthwhile call for sure. |
Free preview of it this weekend like always.
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Have an option for 50mb internet and all of the pertinent cable channels for $100 that I'd like to take advantage of, but don't want to lose out on Sunday ticket. |
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I have my direct tv account suspended! i just talked to direct tv chat and they told me i could STILL get NFL sunday ticket though streaming. I need to call between 10am and 6pm. IM calling about 1pm. Ill report back later. |
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