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Old 07-08-2020, 02:06 AM   #2
kcxiv kcxiv is offline
In Search of a Life
 
Join Date: Mar 2005
Location: Central Valley, Cali
Quote:
Originally Posted by Mecca View Post
I am seriously tired of the ISP bullshit game, data caps are a farce, no competition is a joke, the entire thing is idiotic.
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Originally Posted by Mecca View Post
Well after calling several times and dealing with several people I finally got a guy who knew what he was talking about...

I ended up changing to a different plan, before I was paying 85 plus 50 for uncapped. Now I upgraded to the gig speed with a no modem and it has unlimited internet and my bill is 80 a month, so I'm happy now.
nice, glad it worked out for you.
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Old 08-04-2020, 10:52 AM   #3
Mecca Mecca is offline
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Join Date: Apr 2005
Location: Kansas City, Missouri
You know it's like 1 step forward 2 steps back, I'm basically a month in with this new service and I'm ****ing frustrated. My last service/modem was for basically 300 down, I always got that speed consistently, no drops always worked no issue.

Now with this one my speeds are all over the ****ing place, it drops, my speeds are shit, I have a printer that is online then off then on then off, I'm pissed.
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Old 08-04-2020, 11:02 AM   #4
lawrenceRaider lawrenceRaider is offline
Here We Go Again
 
Join Date: May 2002
Quote:
Originally Posted by Mecca View Post
You know it's like 1 step forward 2 steps back, I'm basically a month in with this new service and I'm ****ing frustrated. My last service/modem was for basically 300 down, I always got that speed consistently, no drops always worked no issue.

Now with this one my speeds are all over the ****ing place, it drops, my speeds are shit, I have a printer that is online then off then on then off, I'm pissed.
Cable internet is terrible. You are sharing bandwidth with all your neighbors. So when everyone is on, you won't be able to get anywhere near the advertised speeds.

The small print admits to all that, so you have no real recourse.
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Old 08-04-2020, 11:16 AM   #5
Mecca Mecca is offline
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Join Date: Apr 2005
Location: Kansas City, Missouri
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Originally Posted by lawrenceRaider View Post
Cable internet is terrible. You are sharing bandwidth with all your neighbors. So when everyone is on, you won't be able to get anywhere near the advertised speeds.

The small print admits to all that, so you have no real recourse.
Why is a gigabit modem/router giving me worse speeds than a 300mbps one?
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Old 08-04-2020, 11:43 AM   #6
htismaqe htismaqe is offline
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Join Date: Aug 2000
Location: Chiefsplanet
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Originally Posted by Mecca View Post
Why is a gigabit modem/router giving me worse speeds than a 300mbps one?
It's possible it's not the right kind of modem for your cable signal. They're supposed to be backwards compatible but they aren't always foolproof.

Have them replace your cable modem for starters.
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Old 08-04-2020, 11:44 AM   #7
Mecca Mecca is offline
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Join Date: Apr 2005
Location: Kansas City, Missouri
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Originally Posted by htismaqe View Post
It's possible it's not the right kind of modem for your cable signal. They're supposed to be backwards compatible but they aren't always foolproof.

Have them replace your cable modem for starters.
It's been replaced once....

I'm not super knowledgeable about modems but it's this...

https://www.theverge.com/2020/1/6/21...urity-ces-2020

If you know anything about it that would be great.
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Old 08-04-2020, 03:35 PM   #8
cooper barrett cooper barrett is offline
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I hope you are not so stupid to think that a simple waterproof connection not being waterproof couldn't be the problem. You are responsible for inside your house and Comcast will test it up to that point for free.

You should log the time and dates when you are not getting acceptable service to be taken seriously.

PS Buy the gig service





Quote:
Originally Posted by lawrenceRaider View Post
Cable internet is terrible. You are sharing bandwidth with all your neighbors. So when everyone is on, you won't be able to get anywhere near the advertised speeds.

The small print admits to all that, so you have no real recourse.
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Old 08-05-2020, 08:58 AM   #9
lawrenceRaider lawrenceRaider is offline
Here We Go Again
 
Join Date: May 2002
Quote:
Originally Posted by cooper barrett View Post
I hope you are not so stupid to think that a simple waterproof connection not being waterproof couldn't be the problem. You are responsible for inside your house and Comcast will test it up to that point for free.

You should log the time and dates when you are not getting acceptable service to be taken seriously.

PS Buy the gig service
What was that babble about? Good God man.

As to service, if you could read and comprehend, you would see above that I have ATT's gigabit fiber service. Get the advertised speeds, have no issues as I always did with cable with slowdowns, and am paying just $60/month all fees included.

BTW, I did let Cox, who is the cable ripoff provider in my city, know times and speeds to no avail. They just pointed to the fine print.

Cable internet SUCKS. Unless your provider is using fiber.
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Old 08-05-2020, 04:34 PM   #10
Megatron96 Megatron96 is offline
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Join Date: Jan 2019
Location: Phoenix, AZ
Quote:
Originally Posted by lawrenceRaider View Post
Cable internet is terrible. You are sharing bandwidth with all your neighbors. So when everyone is on, you won't be able to get anywhere near the advertised speeds.

The small print admits to all that, so you have no real recourse.
Interesting. I'm not having that problem. At all. Now I wonder why.
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Old 08-04-2020, 11:46 AM   #11
lawrenceRaider lawrenceRaider is offline
Here We Go Again
 
Join Date: May 2002
Could be that it isn't configured correctly.

Are you hard wired, or on wireless?
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Old 08-04-2020, 11:50 AM   #12
htismaqe htismaqe is offline
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Join Date: Aug 2000
Location: Chiefsplanet
Quote:
Originally Posted by lawrenceRaider View Post
Could be that it isn't configured correctly.

Are you hard wired, or on wireless?
Yeah, I noticed that he said he has a printer that keeps disconnecting. Is the printer wireless or wired?

If your modem has a built in wireless router, turn it off. They're generally junk. Have Comcast configure for modem/bridge mode and get your own router. That would be one other general piece of advice I could offer before getting more specific.
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Old 08-04-2020, 11:55 AM   #13
Mecca Mecca is offline
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Join Date: Apr 2005
Location: Kansas City, Missouri
I use both but yea it's the all in one, the thing about the printer is, it's wireless and it connects to one computer fine yet the other one no, even though it worked yesterday.

The way the entire thing works is entirely annoying.
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Old 08-04-2020, 11:59 AM   #14
htismaqe htismaqe is offline
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Join Date: Aug 2000
Location: Chiefsplanet
Quote:
Originally Posted by Mecca View Post
I use both but yea it's the all in one, the thing about the printer is, it's wireless and it connects to one computer fine yet the other one no, even though it worked yesterday.

The way the entire thing works is entirely annoying.
I've seen that issue before with Netgear wireless routers. Do you have any special characters in your SSID or preshared key (assuming you're using WPA2-PSK)?
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Old 08-04-2020, 12:09 PM   #15
Mecca Mecca is offline
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Join Date: Apr 2005
Location: Kansas City, Missouri
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Originally Posted by htismaqe View Post
I've seen that issue before with Netgear wireless routers. Do you have any special characters in your SSID or preshared key (assuming you're using WPA2-PSK)?
I do not
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