Home Discord Chat
Go Back   ChiefsPlanet > Nzoner's Game Room
Reload this Page Life Should I Grant A Full Refund On A Non Refundable Airbnb Rental in Helene Hit West NC
Register FAQDonate Members List Calendar

Reply
Page 2 of 3 1 2 3
 
Thread Tools Display Modes
Old Today, 03:18 PM  
BigRichard BigRichard is offline
Buddy Christ is a Chiefs fan
 
BigRichard's Avatar
 
Join Date: Nov 2008
Should I Grant A Full Refund On A Non Refundable Airbnb Rental in Helene Hit West NC
Lets see what Chiefsplanet says on this one...

We have an Airbnb up in Western North Carolina where hurricane Helene hit and has done so much damage. We rented to a lady who chose to pick a non-refundable purchase which gave her a discount at the time of her booking. We are currently up and operational minus our hot tub. We are not filling those for a number of reasons due to the issues with Helene and our renters' agreements states we do not give refunds for things of that nature. Her stay isn't until the 20th and it is about a $1100 payout.

The guest asked for a full refund because she doesn't want to travel here, and she is stating she can't get here but she can. She may have to take a slight detour from the normal route but she can get here.

Airbnb has stated we don't have to give her any type of refund since she did select the non-refundable option. Would you give the full refund? Half a refund? None of it?

We have given others full refunds and/or credit for other stays but she is the only one who got a discount for booking as non-refundable.
Posts: 10,834
BigRichard has enough rep power to blowy ou to bits.BigRichard has enough rep power to blowy ou to bits.BigRichard has enough rep power to blowy ou to bits.BigRichard has enough rep power to blowy ou to bits.BigRichard has enough rep power to blowy ou to bits.BigRichard has enough rep power to blowy ou to bits.BigRichard has enough rep power to blowy ou to bits.BigRichard has enough rep power to blowy ou to bits.BigRichard has enough rep power to blowy ou to bits.BigRichard has enough rep power to blowy ou to bits.BigRichard has enough rep power to blowy ou to bits.
   Reply With Quote
Old Today, 03:40 PM   #16
Bearcat Bearcat is offline
Would an idiot do that?
 
Bearcat's Avatar
 
Join Date: Nov 2000
Location: Arizona
Quote:
Originally Posted by scho63 View Post
If she has the ability to access your location, your rental is fully functional and there is no local restrictions, I say no refund it's a tough, unlucky break for them.

As a human being, I would probably do a 50% refund based solely on goodwill or maybe refund 35% for them if they wind up staying, also as goodwill.

They should NOT get a full refund, especially as they did not take insurance but want the best of both Worlds.

My only fear is they may come and take out their anger on your property..
I googled it out of curiosity and apparently trip insurance through Airbnb doesn't cover hurricanes... that's the shitty scam of that type of insurance for trips, tickets, etc. Pay the insurance each and every time for a once in a life time shitty situation, and it won't pay out anyway.
Posts: 56,756
Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.
 Thumbs Up 2 Thumbs Down 0     Reply With Quote
Old Today, 03:42 PM   #17
Buehler445 Buehler445 is offline
Supporter
 
Buehler445's Avatar
 
Join Date: Apr 2007
Location: Scott City KS
I know nothing about the Industry or the economics. I'd get her something. Gut feel says half.

That storm was a hell of a thing.
Posts: 57,755
Buehler445 is obviously part of the inner Circle.Buehler445 is obviously part of the inner Circle.Buehler445 is obviously part of the inner Circle.Buehler445 is obviously part of the inner Circle.Buehler445 is obviously part of the inner Circle.Buehler445 is obviously part of the inner Circle.Buehler445 is obviously part of the inner Circle.Buehler445 is obviously part of the inner Circle.Buehler445 is obviously part of the inner Circle.Buehler445 is obviously part of the inner Circle.Buehler445 is obviously part of the inner Circle.
     Reply With Quote
Old Today, 03:44 PM   #18
Womble Womble is online now
Veteran
 
Womble's Avatar
 
Join Date: Nov 2022
Do you have pictures of said lady so we are able to come to a judgment on how much she deserves to be refunded?
Posts: 3,369
Womble would the whole thing.Womble would the whole thing.Womble would the whole thing.Womble would the whole thing.Womble would the whole thing.Womble would the whole thing.Womble would the whole thing.Womble would the whole thing.Womble would the whole thing.Womble would the whole thing.Womble would the whole thing.
     Reply With Quote
Old Today, 03:47 PM   #19
Jewish Rabbi Jewish Rabbi is offline
What's up braj?
 
Jewish Rabbi's Avatar
 
Join Date: Jun 2008
Location: Placencia, Belize
Quote:
Originally Posted by BigRichard View Post
I made it three pages... wow... I am awesome.
So you’re pissed you lost out on $40, but have no problem charging this lady $1100 after a hurricane came thru and caused enough damage for you to admit she would have to take a different route to get there?
Posts: 16,231
Jewish Rabbi is obviously part of the inner Circle.Jewish Rabbi is obviously part of the inner Circle.Jewish Rabbi is obviously part of the inner Circle.Jewish Rabbi is obviously part of the inner Circle.Jewish Rabbi is obviously part of the inner Circle.Jewish Rabbi is obviously part of the inner Circle.Jewish Rabbi is obviously part of the inner Circle.Jewish Rabbi is obviously part of the inner Circle.Jewish Rabbi is obviously part of the inner Circle.Jewish Rabbi is obviously part of the inner Circle.Jewish Rabbi is obviously part of the inner Circle.
     Reply With Quote
Old Today, 03:48 PM   #20
ptlyon ptlyon is offline
Bono & Grbac wasn't enough
 
Join Date: Oct 2000
Location: Sioux City, IA
Quote:
Originally Posted by Jewish Rabbi View Post
So you’re pissed you lost out on $40, but have no problem charging this lady $1100 after a hurricane came thru and caused enough damage for you to admit she would have to take a different route to get there?
Ya, money must be tight
Posts: 36,712
ptlyon is obviously part of the inner Circle.ptlyon is obviously part of the inner Circle.ptlyon is obviously part of the inner Circle.ptlyon is obviously part of the inner Circle.ptlyon is obviously part of the inner Circle.ptlyon is obviously part of the inner Circle.ptlyon is obviously part of the inner Circle.ptlyon is obviously part of the inner Circle.ptlyon is obviously part of the inner Circle.ptlyon is obviously part of the inner Circle.ptlyon is obviously part of the inner Circle.
     Reply With Quote
Old Today, 03:50 PM   #21
FlaChief58 FlaChief58 is online now
SuperChiefs
 
FlaChief58's Avatar
 
Join Date: Sep 2006
Location: Florida
Don't be a dick. Refund her
Posts: 20,153
FlaChief58 is obviously part of the inner Circle.FlaChief58 is obviously part of the inner Circle.FlaChief58 is obviously part of the inner Circle.FlaChief58 is obviously part of the inner Circle.FlaChief58 is obviously part of the inner Circle.FlaChief58 is obviously part of the inner Circle.FlaChief58 is obviously part of the inner Circle.FlaChief58 is obviously part of the inner Circle.FlaChief58 is obviously part of the inner Circle.FlaChief58 is obviously part of the inner Circle.FlaChief58 is obviously part of the inner Circle.
 Thumbs Up 4 Thumbs Down 0     Reply With Quote
Old Today, 03:51 PM   #22
dlphg9 dlphg9 is offline
MVP
 
dlphg9's Avatar
 
Join Date: Oct 2010
I'd absolutely give a refund. You're not really out anything, but if you are subtract that from the refund.
Posts: 18,347
dlphg9 's phone was tapped by Scott Pioli.dlphg9 's phone was tapped by Scott Pioli.dlphg9 's phone was tapped by Scott Pioli.dlphg9 's phone was tapped by Scott Pioli.dlphg9 's phone was tapped by Scott Pioli.dlphg9 's phone was tapped by Scott Pioli.dlphg9 's phone was tapped by Scott Pioli.dlphg9 's phone was tapped by Scott Pioli.dlphg9 's phone was tapped by Scott Pioli.dlphg9 's phone was tapped by Scott Pioli.dlphg9 's phone was tapped by Scott Pioli.
 Thumbs Up 1 Thumbs Down 0     Reply With Quote
Old Today, 03:54 PM   #23
Pablo Pablo is offline
Ultrabanned
 
Pablo's Avatar
 
Join Date: Oct 2007
Location: Northland
Isn't the world of having to insure and warranty every decision you ever make just really swell???
Posts: 42,337
Pablo is obviously part of the inner Circle.Pablo is obviously part of the inner Circle.Pablo is obviously part of the inner Circle.Pablo is obviously part of the inner Circle.Pablo is obviously part of the inner Circle.Pablo is obviously part of the inner Circle.Pablo is obviously part of the inner Circle.Pablo is obviously part of the inner Circle.Pablo is obviously part of the inner Circle.Pablo is obviously part of the inner Circle.Pablo is obviously part of the inner Circle.
 Thumbs Up 1 Thumbs Down 0     Reply With Quote
Old Today, 03:58 PM   #24
Graystoke Graystoke is offline
MVP
 
Graystoke's Avatar
 
Join Date: Sep 2005
Location: Driftless Region
Refund is the right answer
Posts: 8,987
Graystoke is obviously part of the inner Circle.Graystoke is obviously part of the inner Circle.Graystoke is obviously part of the inner Circle.Graystoke is obviously part of the inner Circle.Graystoke is obviously part of the inner Circle.Graystoke is obviously part of the inner Circle.Graystoke is obviously part of the inner Circle.Graystoke is obviously part of the inner Circle.Graystoke is obviously part of the inner Circle.Graystoke is obviously part of the inner Circle.Graystoke is obviously part of the inner Circle.
     Reply With Quote
Old Today, 04:02 PM   #25
Jewish Rabbi Jewish Rabbi is offline
What's up braj?
 
Jewish Rabbi's Avatar
 
Join Date: Jun 2008
Location: Placencia, Belize
Quote:
Originally Posted by BossChief View Post
I’d explain to her that you aren’t required to issue any refund by contract, but as a courtesy you will refund half of the cost or provide an option to have the 1100 stay in her account as a credit for a future stay that will be good for 1 year from the original date of booking.
Attended a bachelor party recently where we had to cancel because groom’s father had a heart attack. This was the solution, not Air B&B owner pocketing the money.
Posts: 16,231
Jewish Rabbi is obviously part of the inner Circle.Jewish Rabbi is obviously part of the inner Circle.Jewish Rabbi is obviously part of the inner Circle.Jewish Rabbi is obviously part of the inner Circle.Jewish Rabbi is obviously part of the inner Circle.Jewish Rabbi is obviously part of the inner Circle.Jewish Rabbi is obviously part of the inner Circle.Jewish Rabbi is obviously part of the inner Circle.Jewish Rabbi is obviously part of the inner Circle.Jewish Rabbi is obviously part of the inner Circle.Jewish Rabbi is obviously part of the inner Circle.
     Reply With Quote
Old Today, 04:09 PM   #26
Hark Clunt Hark Clunt is offline
Custom User Title
 
Hark Clunt's Avatar
 
Join Date: Jan 2022
obviously yes.
Posts: 736
Hark Clunt would the whole thing.Hark Clunt would the whole thing.Hark Clunt would the whole thing.Hark Clunt would the whole thing.Hark Clunt would the whole thing.Hark Clunt would the whole thing.Hark Clunt would the whole thing.Hark Clunt would the whole thing.Hark Clunt would the whole thing.Hark Clunt would the whole thing.Hark Clunt would the whole thing.
     Reply With Quote
Old Today, 04:10 PM   #27
poolboy poolboy is online now
Veteran
 
poolboy's Avatar
 
Join Date: Feb 2019
Quote:
Originally Posted by Bearcat View Post
I googled it out of curiosity and apparently trip insurance through Airbnb doesn't cover hurricanes... that's the shitty scam of that type of insurance for trips, tickets, etc. Pay the insurance each and every time for a once in a life time shitty situation, and it won't pay out anyway.
yep
Posts: 3,047
poolboy 's adopt a chief was Sabby Piscitellipoolboy 's adopt a chief was Sabby Piscitellipoolboy 's adopt a chief was Sabby Piscitellipoolboy 's adopt a chief was Sabby Piscitellipoolboy 's adopt a chief was Sabby Piscitellipoolboy 's adopt a chief was Sabby Piscitellipoolboy 's adopt a chief was Sabby Piscitellipoolboy 's adopt a chief was Sabby Piscitellipoolboy 's adopt a chief was Sabby Piscitellipoolboy 's adopt a chief was Sabby Piscitellipoolboy 's adopt a chief was Sabby Piscitelli
     Reply With Quote
Old Today, 04:13 PM   #28
ChiefsFan63 ChiefsFan63 is offline
Starter
 
ChiefsFan63's Avatar
 
Join Date: May 2022
Location: Butler County Kansas
Give the refund. It never hurts to be nice.
Posts: 384
ChiefsFan63 has just been standing around suckin' on a big ol' chili dog.ChiefsFan63 has just been standing around suckin' on a big ol' chili dog.ChiefsFan63 has just been standing around suckin' on a big ol' chili dog.ChiefsFan63 has just been standing around suckin' on a big ol' chili dog.ChiefsFan63 has just been standing around suckin' on a big ol' chili dog.ChiefsFan63 has just been standing around suckin' on a big ol' chili dog.ChiefsFan63 has just been standing around suckin' on a big ol' chili dog.ChiefsFan63 has just been standing around suckin' on a big ol' chili dog.ChiefsFan63 has just been standing around suckin' on a big ol' chili dog.ChiefsFan63 has just been standing around suckin' on a big ol' chili dog.ChiefsFan63 has just been standing around suckin' on a big ol' chili dog.
     Reply With Quote
Old Today, 04:14 PM   #29
displacedinMN displacedinMN is online now
It was not a fair catch
 
displacedinMN's Avatar
 
Join Date: Aug 2012
Location: Correcting papers
The renter of our farm house died. The wife wanted out of the lease. We did it, because it was the best way to make sure she would go and not become a squatter. We did put a few conditions on it, but let her out of it. It was for the best.

If anything, refund it with an inconvenience fee, something to pay for the time/mess, lost reservation etc.

Or, will give a mostly full refund IF you get a new renter.

I dont know what is legal. Just throwing out ideas.
Posts: 38,039
displacedinMN is obviously part of the inner Circle.displacedinMN is obviously part of the inner Circle.displacedinMN is obviously part of the inner Circle.displacedinMN is obviously part of the inner Circle.displacedinMN is obviously part of the inner Circle.displacedinMN is obviously part of the inner Circle.displacedinMN is obviously part of the inner Circle.displacedinMN is obviously part of the inner Circle.displacedinMN is obviously part of the inner Circle.displacedinMN is obviously part of the inner Circle.displacedinMN is obviously part of the inner Circle.
     Reply With Quote
Old Today, 04:15 PM   #30
Frazod Frazod is offline
WE ARE THE CHAMPIONS
 
Frazod's Avatar
 
Join Date: Aug 2000
Quote:
Originally Posted by Bearcat View Post
I'd say refund minus whatever fees on your end, as I'd really hope someone would do the same if I was in that situation.
Posts: 119,947
Frazod is obviously part of the inner Circle.Frazod is obviously part of the inner Circle.Frazod is obviously part of the inner Circle.Frazod is obviously part of the inner Circle.Frazod is obviously part of the inner Circle.Frazod is obviously part of the inner Circle.Frazod is obviously part of the inner Circle.Frazod is obviously part of the inner Circle.Frazod is obviously part of the inner Circle.Frazod is obviously part of the inner Circle.Frazod is obviously part of the inner Circle.
     Reply With Quote
Reply
Page 2 of 3 1 2 3

« Previous Thread | > Nzoner's Game Room < | Next Thread »

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump




All times are GMT -6. The time now is 05:13 PM.

Contact Us - ChiefsPlanet - Archive - Top

Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2024, vBulletin Solutions, Inc.