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#181 | |
Supporter
Join Date: May 2005
Location: Who knows?
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Quote:
I don't understand why they give a new customer a special deal but drive long-term subscribers directly into the arms of their competition. It's just terrible business. |
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Posts: 84,278
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#182 | |
Mod Team
Join Date: Sep 2011
Location: Valley of the hot as ****
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Quote:
![]() I actually had the DTV customer service admit that a few weeks ago to me. They are trying to give loyal customers more discounts like new members. They finally gave me a good deal last time after talking to someone who knew what they were doing. She admitted they are working on it and while the offer wasn't as good as some on here, it was the best I have received in 3+ years with them. Half off Sunday Ticket which is fair enough for me, free HBO and movies for 3 months and $20 bill credit for 12 months. |
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Posts: 46,015
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#183 |
It’s Thriller night
Join Date: Sep 2007
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How much do you guys end up paying for cable and Internet anyway?
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Posts: 45,132
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#184 |
In Search of a Life
Join Date: Mar 2005
Location: Central Valley, Cali
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Posts: 29,110
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#185 |
In Search of a Life
Join Date: Jan 2004
Location: San Antonio Tx.
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Posts: 66,914
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#186 | |
In Search of a Life
Join Date: Jan 2004
Location: San Antonio Tx.
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Quote:
I have AT&T and have to call every year to negotiate a new deal. It always works. I just say im leaving to a competitor if you dont give me the price i want. It helps if you quote the competitors price |
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Posts: 66,914
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#187 |
Starter
Join Date: Sep 2014
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I called last Saturday and asked them if I could get a discount for my NFL ticket. I already paid one installment so I wanted to see what they could do for me. What they said made me shake my head. They said "of course we can. I see that you were preapproved for a 30% discount already". I said "well why didn't you apply it already?" She said "Oh we do this when people call to ask". I got the 30% and $5 off my monthly bill for the year! You think she may have let a secret out? ha ha
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Posts: 131
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#188 | |
Supporter
Join Date: May 2005
Location: Who knows?
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Quote:
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Posts: 84,278
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#189 |
MVP
Join Date: Sep 2002
Location: Topeka, Kansas
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Well, I called a little over a month ago and they wouldn't do anything. I called 2 days ago and they still wouldn't do anything. Today I called and told them I planned to drop them and eat the early termination fee. They asked why and I said because I normally get NFLST every year and couldn't get any offers my last 2 calls.
They ended up offering me Sunday Ticket Max for 50% off and I also got a $10 discount for 12 months. So I took it. I was worried I wasn't going to get anything. Until today they wouldn't budge an inch. I am happy. |
Posts: 6,772
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#190 |
My work speaks for itself!!!
Join Date: Jun 2005
Location: So Cal
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I called two weekends ago, started the conversation with "i want to talk to someone about my contract, and what the end date is"......immediately transferred (assuming to "retention").
I start the conversation by saying I need to find a way to save some money on my bill.....and I'm not happy that CBS was blacked out for nearly a month.... Lady says...."I see you've been with us for several years....and you pay on time.....I want to talk about the channels you use/dont use, but I also see we can probably get you the NFL sunday ticket for free....." Didnt even have to ask. I pressed my luck, and asked "...does that free cover the sunday ticket max" (as I love the red zone channel)......and she said no, but if I were to push my contract out a year (as it was technically up at the time of the call), she could offer some discounts to offset. Long story short, cut out a few channels I dont watch, and got sunday ticket and max for about 7 bucks less a month than what I was paying before. A worthwhile call for sure. |
Posts: 12,721
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#191 |
I’m a Mahomo!
Join Date: Aug 2004
Location: Mid-Missouri
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Free preview of it this weekend like always.
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Posts: 54,038
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#192 | |
MVP
Join Date: Apr 2001
Location: Iowa
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Quote:
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Posts: 13,873
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#193 |
Supporter
Join Date: May 2005
Location: Who knows?
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Posts: 84,278
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#194 | |
MVP
Join Date: Apr 2001
Location: Iowa
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Quote:
Have an option for 50mb internet and all of the pertinent cable channels for $100 that I'd like to take advantage of, but don't want to lose out on Sunday ticket. Last edited by aturnis; 09-09-2015 at 10:20 PM.. |
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Posts: 13,873
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#195 | |
In Search of a Life
Join Date: Mar 2005
Location: Central Valley, Cali
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Quote:
I have my direct tv account suspended! i just talked to direct tv chat and they told me i could STILL get NFL sunday ticket though streaming. I need to call between 10am and 6pm. IM calling about 1pm. Ill report back later. |
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Posts: 29,110
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