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Been a customer since early 2012. Bill was over $100 starting April of this year, I called to get it lowered. Agreed to $30 off a month for 12 months. After agreeing to this I told them I needed to add a second TV, the guy told me I'd have to lock into a 2 year contract to do so. Ended up canceling my service in that phone call, which occurred on a Friday. I was gone that weekend; got back Monday and was annoyed about not having the royals game. Called back to see if they'd do anything to get my business back, ended up with $250 in gift cards, free Sunday ticket max for 2015, $50 off my bill for 12 months, brand new equipment and free install for my 2nd TV, free HBO., Cinemax, etc for 4 months and a $30 loyalty credit on my first bill. Worth it for 3 days of no tv.
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