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I try to be flexible on things that matter to the employee.
Maintain professionalism at all times.
Treat everyone with respect.
Try to get everyone a holistic picture of their job and how it fits into the system.
Over-communicate.
As far as lessons:
You'll never manage a shithead into a good employee. If they don't want to be there, you'll never get them to want to. Don't waste the time.
Be up front about the job and expectations. That way you don't have to try to fix bad habits.
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