Quote:
Originally Posted by BigRedChief
I've always helped the more junior techs with issues and advice. Even when it wasn't in my role. Techs helped me on the way up, so its my time to give back. Many on here reached out to me over the years for advice or help.
I would get involved in their issue, if needed. I'd get focused and turn around and half the day was gone but got the issue resolved. My bosses noticed for sure. It was on on every yearly evaluation. When I asked do you want to change? A quick no was always the response, just be aware. they have to put something negative on those evaluations.
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That's the focus I have even though I did a lot of the heavy lifting myself to move up.
We onboarded a Help Desk Tech last fall and he was fortunate enough to be paired with me coming in. I've always been an open book when it comes to my knowledge and techniques and processes and encourage people to steal it for themselves and run with it.
Kid was smart enough to do exactly that so it was a pleasure to see him be promoted into my old role when I got moved up into a senior position.
Never understood the ones that hoard everything.