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Old 09-04-2018, 07:55 AM   #822
Fire Me Boy! Fire Me Boy! is offline
Cast Iron Jedi
 
Join Date: Nov 2004
My god.

I called in this morning because I hadn't heard anything in email or otherwise about my $300 gift card. Initial CSR could only find $100 pending, and since I told them without the $300 offered I wasn't interested in continuing service, he said he needed to send me to the retention department.

After a half hour of her talking to me and the rewards center, they finally got it squared away, and I should be getting my $300 by the end of the month.

AND THEN, she said because of the misinformation I'd been given and the hassle, she could offer me another $50 off per month for a year, taking my total bill down to $16.

With that $300 gift card, AT&T is paying me to be a Directv customer.
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