Quote:
Originally Posted by DaneMcCloud
Is it certain chains or just certain theaters in particular?
I had a particularly bad experience the day after Thanksgiving 2017 at AMC Burbank 16, which is normally excellent. I'm a Stubs Premiere Member and as such, always receive a survey after visiting. I voiced my displeasure in a nice way and a few days later, the theater manager contacted me.
He thanked me for informing him of the experience and sent 8 AMC Red Passes in the mail. I've noticed that the service has been better since.
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Regal in my area isn’t very good
The best ones In my area are Santikos. It’s a local chain here in Texas.
I also like Drafthouse, but some of their theaters aren’t very well maintained and stink of beer and food.