Quote:
Originally Posted by Pestilence
I think it works in my situation because my contract is up right around the time they start charging for ST. I just call and ask them when my contract is up....and then they ask me why. I mention that I can't afford ST anymore and that it's the only reason that I'm with them. Sometimes they offer me a discount and I have to talk them down further....but this time the guy just came back with free and the bill credits.
Did you call a regular CSR or did you talk to retention?
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I called after I had my car fixed to the tune of $1k a month ago. I said with the repair and purchasing the car earlier this year, I couldn't handle the $300 ST charge. She said she'd cancel it. I asked when my contract was up and she said November. That was it. Nothing offered on any of it.