I'm going to stab Comcast in the face...
 

They are literally the worst ****ing ISP...

So Comcast how will you handle what is going on...well you see we will make 3 months of our service not have a data cap..ok even though data caps are complete bullshit, fine. But when we bring them back in July...we're going to take away 1 of your courtesy months without telling you because we think adding 200 gigs to your cap is sufficient...

Also we are going to take that other courtesy month because June is going to count when we calculate data even though we said it wouldn't count...

Is there a worse company out there than this, their customer service motto should be, bend over and take it.

I see your Comcast, and raise you Directv/Att.....

You can't tell me you are uncapping your net for 3 months then tell me they count as my courtesy months, that makes it not a nice gesture, it makes you a dickface.

Does anyone like any utility?

I messed them on twitter saying that the data cap is ****ing bullshit, they messaged me in private and gave me unlimited data for 10 bucks more a month.

1000 Gigs a month is not enough anymore if you are a gamer and have kids around watching netflix and/or hulu. They need to up that shit for the rest of the folks. Its a ****ing nightmare for a gamer. especially when games are 100plus gigs per game. Shit Call of Duty is 180! Ark is over 200. God forbid one of your hard drives with games take a crap.

When comcast came out to do the install on our new place they originally went to the wrong address, which delayed the install a couple more days as they made us reschedule. When bill time came, you guessed it, 2 bills, one for ours and one for the wrong address they went to. The kicker is the other address doesn't even exist. Its a level of incompetence that has to be intentional.

Not sure I buy into this...data caps are bullshit though.

I am going through my account looking for usage.
ed-fount it.. used about half the last two monthe

Our Response to Coronavirus (COVID-19):As part of Xfinity’s response to COVID-19, you won’t be charged for any data usage that occurred from March 13 through June 30. To bring you more value and support you going forward, we’re increasing the amount of data included in our internet data plans by 20%, to 1.2 TB. These changes will be effective July 1. Learn more here.

Well, as you can see, my unlimited data and my gateway/router thing is 25 a month.

Go to their website sign in, click on my account, then click on the internet tab it literally has a modem picture, it's on that page.

Should I call and go apeshit on them...

Just tell them, that 1TB isnt enough with kids being home and them gaming and streaming video. Ask them if they can work with you on it, then hell, show them that picture i gave you! lol

I'm going to show them this picture...

https://media0.giphy.com/media/l1J9C...&rid=giphy.gif

another tip about comcast. get 1 cable box if you have cable and use the xfinity streaming app on the other tv's to watch live tv.

lol, serious business.

I am seriously tired of the ISP bullshit game, data caps are a farce, no competition is a joke, the entire thing is idiotic.

yep, all i have is comcast and att. Att's speed is 25mb! the **** am i going to do with that shit lol.

Its just lame, first they said it was to limit the stress on their networks, but when they unlimited data everyone for this virus, there was NO hiccups on my end. It just proves its just bullshit.

I have ATT Fiber gigabit service. Love it thus far, and no data cap.

I've got a friend who runs an ISP, and I sat on the board for a while.

Data caps are 100% horse crap and profiteering on a service that already has incredibly high margins.

100% everyone was home for Corona and I had 0 issues, so that bullshit needs to stop. They are just trying to make more money and stick it to people cutting the cord.

To me, ISP's are just transferring one set of data to another. Instead of business drainage, it is home drainage.

Is this correct?

Sure, but they always made the argument that they needed data caps and they were fair because "if you use this much net it isn't fair to everyone else you are taxing the network" when the last 4 months have proved that is a lie.

I'm surprised.

I thought they got rid of the data cap in KC because of competition.

Maybe I'm just lucky where I am.

I had the 1 Gbps service from Consolidated but they were nickel and diming me for days with fees so I switched to Google Fiber.

Neither had/has a cap.

Nope they're capped in KC because they have no competition other htan AT&T who does the same shit...

Google Fiber never made it to my area and basically is shitting the bed since well other ISPs decided to **** them because they don't want competition.

We use AT & T their new fiber optic internet is the fastest around.

The installer was very fast, professional and friendly.

$49.95 a month

They also..have a cap...

Google Fiber is awesome. Very happy.

Or my favorite...lets check my other option AT&T, in your area with offer 10mbps for 50 bucks a month......what am I supposed to do with 10?

No problem with internet speed. It’s their service (or lack thereof)


Sent from my iPhone using Tapatalk

No, they don't. Not at the Gig speed anyway.

Yea they don't offer me that speed.

Not on unlimited? What are you paying like, like $25 bucks a month?

Psh I wish, I had been paying for unlimited for like 4 years, my bill without it is like 85 bucks. with it like 130.

Well ya it's speedy and they keep the prices the same. Also **** Data caps and any horses they ride in on.

Comcast customer service guy called my wife a "stupid f'ing bitch" a few years ago. He though he had put her on hold, and was talking to some other guy in the customer service area. Mrs. B was uber pissed and went after his job. Think she got him fired.

ISPs are giving free internet? And people are bitching? What part am I missing?

What exactly did anyone get for free, I still have a bill and have.

Apologies. I thought you said they gave you three months of unlimited data for which you would normally have to pay extra.

Just so you know a data cap is the biggest horseshit thing ISP's ever created.

I'm not a fan. I have to pay extra for unlimited and would rather not.

Cox has been decent as an ISP. Our plan is 1 TB a month and they just upped it to 1.25 TB a month. Even though I agree that data caps are absurd. I personally rarely go over a terabyte per month.

I believe that Comcast is giving 2 free months decent internet to households at no charge and $9.95 after that so their children can go to school. parents look for jobs. Not to read bullshit ISP gripes on a football bulletin board.

I think comcast offers free access to their WiFi hotspot network because some can't get approved for home service for various reasons.



I personally have found that contacting them, they do whatever is needed, within reason,to make customers happy.

It's times like these where I become grateful for the little things. I have unlimited internet, zero cap limits, no throttling down after X amount of traffic. This is something I will not have to worry about for quite some time.

The downside though... I pay $85 a month for 20 MBPS.

Its all about the competition, and that's the biggest load of BS.

People would be amazed how quickly things changed when Google Fiber came to the area. The other providers literally knew what addresses had access to GF, and the speed and price was drastically different (I actually went with Time Warner for a bit and during a conversation with them, the guy questioned some of what I was getting until he said "ohhh, you are in a Google Fiber neighborhood, now I see why"

It's good you are happy with your plan. 20 MBPS is way too slow for gaming or streaming though.

I pay $75 for 500 MBPS and another $30 for unlimited data. Shopping for WiFi AX home mesh router system now, going to upgrade to gigabyte plan once I have that all set up.

Has anyone taken the plunge on a WiFi 6 mesh system yet? Any tips or thoughts?

<blockquote class="twitter-tweet"><p lang="en" dir="ltr">New Comcast Bundle Deal Includes 24/7 Live-In Technical Support <a href="https://t.co/soT8fHzaSP">https://t.co/soT8fHzaSP</a> <a href="https://t.co/F9fUqcCTB9">pic.twitter.com/F9fUqcCTB9</a></p>&mdash; The Onion (@TheOnion) <a href="https://twitter.com/TheOnion/status/1280283138179182593?ref_src=twsrc%5Etfw">July 6, 2020</a></blockquote> <script async src="https://platform.twitter.com/widgets.js" charset="utf-8"></script>

Holy shit! I pay AT&T $75 a month for fiber optic ran directly to the house at 1GB speed - it is incredible!

This list is from early 2018, but...

20. Weinstein companies
19. United
18. Facebook
17. CenturyLink
16. Monsanto
15. Comcast
14. Uber
13. Sears companies
12. Trump companies
11. Wells Fargo
10. Cigna
9. Spirit Airlines
8. Vice Media
7. Sprint
6. Foxconn Technology
5. Electronic Arts
4. University of Phoenix
3. The NFL (LOLZ)
2. Fox Entertainment Group
1. Equifax

https://www.usatoday.com/story/money...es/1058718001/

I just wish I had more than 5mbps internet, I would happily take the 10 or 20 you guys turn your noses up at.

Well after calling several times and dealing with several people I finally got a guy who knew what he was talking about...

I ended up changing to a different plan, before I was paying 85 plus 50 for uncapped. Now I upgraded to the gig speed with a no modem and it has unlimited internet and my bill is 80 a month, so I'm happy now.

Glad you didn't have to murder anyone.

:thumb:

Do you live in the country?

You in Wichita? I'm only paying $60/month (taxes, equipment, fees included) for Gig service from ATT here. Plus they gave me $200 for switching.

nice, glad it worked out for you.

Yep I’m about 10 miles north of Columbia, MO,

Then you are forever cursed with terrible internet.

Well we are starting to house shop in town, so hopefully we can get somewhere with faster than dialup

Definitely one benefit to living in town. The other is no septic tank or domestic wells.

In my part of the world town providing windbreak is another big benefit. Not so much where you’re at.

You know it's like 1 step forward 2 steps back, I'm basically a month in with this new service and I'm ****ing frustrated. My last service/modem was for basically 300 down, I always got that speed consistently, no drops always worked no issue.

Now with this one my speeds are all over the ****ing place, it drops, my speeds are shit, I have a printer that is online then off then on then off, I'm pissed.

Cable internet is terrible. You are sharing bandwidth with all your neighbors. So when everyone is on, you won't be able to get anywhere near the advertised speeds.

The small print admits to all that, so you have no real recourse.

Why is a gigabit modem/router giving me worse speeds than a 300mbps one?

It's possible it's not the right kind of modem for your cable signal. They're supposed to be backwards compatible but they aren't always foolproof.

Have them replace your cable modem for starters.

It's been replaced once....

I'm not super knowledgeable about modems but it's this...

https://www.theverge.com/2020/1/6/21...urity-ces-2020

If you know anything about it that would be great.

Could be that it isn't configured correctly.

Are you hard wired, or on wireless?

Yeah, I noticed that he said he has a printer that keeps disconnecting. Is the printer wireless or wired?

If your modem has a built in wireless router, turn it off. They're generally junk. Have Comcast configure for modem/bridge mode and get your own router. That would be one other general piece of advice I could offer before getting more specific.

I use both but yea it's the all in one, the thing about the printer is, it's wireless and it connects to one computer fine yet the other one no, even though it worked yesterday.

The way the entire thing works is entirely annoying.

I've seen that issue before with Netgear wireless routers. Do you have any special characters in your SSID or preshared key (assuming you're using WPA2-PSK)?

I do not

Are you running single or dual band? If you are running 2.4Ghz, are you running 20Mhz channels or 40Mhz channels.

Some things to consider:

If you're using 2.4Ghz, only use 20Mhz in a populated area. 40Mhz channels just can't work in a crowded environment and even if they aren't causing all of your problems, you're annoying the crap out of your neighbors.

For your 2.4Ghz control channel, only use 1, 6, or 11. Don't use anything else as it increases the chance for signal overlap. If your wifi router has a Site Survey function, use it to determine which of the 3 is the least-used in your area.

Obviously the best answer is to avoid using 2.4Ghz but I can almost guarantee that your printer uses 2.4Ghz unfortunately. I haven't seen many dual band printers.

I can give you pointers on the 5Ghz side too but probably best to focus on one thing at a time (the printer). Too much tweaking and you won't be able to isolate what is working and what isn't.

I hope you are not so stupid to think that a simple waterproof connection not being waterproof couldn't be the problem. You are responsible for inside your house and Comcast will test it up to that point for free.

You should log the time and dates when you are not getting acceptable service to be taken seriously.

PS Buy the gig service

What was that babble about? Good God man.

As to service, if you could read and comprehend, you would see above that I have ATT's gigabit fiber service. Get the advertised speeds, have no issues as I always did with cable with slowdowns, and am paying just $60/month all fees included.

BTW, I did let Cox, who is the cable ripoff provider in my city, know times and speeds to no avail. They just pointed to the fine print.

Cable internet SUCKS. Unless your provider is using fiber.

So today my wifi printer works fine, I did nothing to fix this...makes a ton of sense.

Have you guys noticed the need to make your ISP switch your router out every so often? I wonder what type of life those things have until they started to act wonky. I've noticed lately my router (I'm a dumbass and rent it from them) goes down way to often. It's about 3 years old now.

No.

On the recommendation of a very successful Audio-Video company that did some installations in my home, I switched to a Ubiquiti Wireless Router and a Ubiquiti Access Point for the fourth floor of my home.

I haven't had a single issue since and both are 4 years old.

Interesting. I'm not having that problem. At all. Now I wonder why.

I would say 4-5 years is the life of one purchased from your ISP. Planned obsolescence? With Century link, they were a 5 year switch.

Wow, that's really good.

I went through wireless routers every 18 months (or less) for more than a decade until I switched to Ubiquiti.

Exactly. The only way to avoid swapping out routers twice every 4 years or so is to go with a prosumer setup. Ubiquiti is great.

Of course, now that we have AX and 6Ghz bands coming, everybody is going to be obsolete for a bit.

I wouldn't ever use an ISP router. They're almost always inferior to what you can buy yourself in terms of both performance and security and they're often quite a bit more expensive.

That being said, consumer routers fail a lot more often than you'd think. Power supplies especially tend to start failing after 2-3 years, whether you're talking about Netgear, Linksys, or any of those. The resulting voltage fluctuations cause all kinds of weird symptoms on the router - wireless drops, random reboots, interfaces going down and coming back up.

The other issue with most consumer routers is that the companies only update firmware for a couple of years at most. Some of the bigger name companies have been known to stop updating after just ONE YEAR. Not only is that not good for advanced performance and stability but it's a huge security issue.

Right now, the strongest recommendation I can give for somebody that doesn't want to dive into a higher-cost prosumer solution is to get something like Asus and look for 3rd party firmware - I use RMerlin which is built on the original Asus codebase but with newer binaries, which makes it more secure and stable. Plus Merlin has been supporting his codebase for a long time, it's not inconceivable for him to support some router lines for 6 or more years.

Interesting. Thanks for the info. Really there is no excuse for me not to have a top of the line router. My shitty router cost me a $1500 pot the other day when it inadvertently went down on me at 3am although that could just be shitty internet service but no reports of outages. It's been happening more and more frequently, although still rather infrequent.

I also sometimes have issues with one of my devices not being able to connect to the internet but every other one will be able to. Then 1 hr later it connects just fine and it happens to another device. Still infrequent but it happens enough for it to be a headache. Maybe that is a troubleshooting thing but I just want the router once it's set up to not have to worry about it.


I think one of the selling points of the router is it allows me to get this "bundle" from my ISP & TV provider. Part of the deal is I have to rent the router. I guess I could rent it and just not use it ROFL