Just be prepared, at least if you have Comcast if you have any issue at all and you use your own equipment, they will blame your equipment every single time, it will always be your fault.

I was burning through Linksys, Netgear and TP-Link modems every 12-16 months and the overall performance was always sub-standard.

I've been using AmpliFi for a couple years and have been very happy with them. Other than occasionally restarting the access points, no issues.

I check for Firmware updates every quarter, which as you probably know, can be managed from an iOS or Android app, which is incredibly convenient.

On Amplifi, I don't even have to do that. They push the firmware updates out as they are ready. Just get a notification that one is available.

Wow, that's cool! It sounds like your model is newer than the Amplifi model I have from 2016.

I bought mine in 2018.

Yeah, I figured that was it. Thanks!

:thumb:

I use a old Netgear C-7000 is a few years old (intro'ed 2015) and has been updated 33 times. Never had an issue.

Any AC to DC power adapter should be swapped out when tests bad or has fluctuating voltage when tested. I have a device to test which I use for phone chargers that cost about $20

Most manufacturers do that actually, even the cheap ones. The thing is, it's not always a good thing. Many times new firmware fixes old bugs but introduces new ones.

The older Netgears are much better than some of the new ones. Their combo routers (like the C7000) are also more stable than the R-series units. My old WNDR lasted 5 years before I needed to upgrade to get more speed. It still works to this day some 10 years later. My R7800 got sent back after 2 months of firmware issues and crashing.

I have a tester too. It's one of the most common failures anymore. Wall warts just aren't built to last.

Welp, my internet is fixed, swapped out my modem with a different model, he said the one I had which is the newest is crap and has all kinds of issues.

****ing cable company........

What gateway did they install?

look for model number on back or bottom or a pic?

Hopefully you are using your own equipment and not renting whatever they give you from the cable provider.

I gave up on using my own when A they will blame every issue on it no matter what it is and B you can rent a modem and have unlimited no data cap net for 25 bucks and with your own modem it's 50 to be uncapped. I said **** it, paying extra to use my own isn't worth it cause I have to be uncapped.

What gateway did they install?

look for model number on back or bottom or a pic?

$25/month penalty for owning your equipment? WTF? Well, glad to hear you got it working the way you want.

My kid told me to get an ampifi so we did. Its a 4" cube and came with wifi extenders (I think they were called HD meshpoint something or other). It does its own updates. He gets over 100mbps down and 30 plus on up. I guess its the "thing" to get for gaming. His room is a pretty far away from the cube but the extenders seem to work pretty well. He plugged it into the Ethernet port on the hardwired xfinity router. With the extenders I can use my laptop on the patio in the back yard. I think I paid around $400.00 for the amplifi set up.

Ouch


That hurt from here...

I had no choice. Our Xfinity router signal would go out more than it worked. They replaced it a half dozen times to no avail and then blamed it on our location ( RF off of the High Def towers up on lookout mountain- 8 miles away- as a crow flies). I need it when I am working from home and I leaned on my 17 year old son to help fix the problem.

But your neighbor doesn't have the same problem?

What did your gateway look like? what service plan are you on?

Mesh networking is all about coverage. In many cases, the radios in the pucks are inferior in range to standalone router with external antennas but because you can add access points into the mesh wherever you need them, you improve performance because you’re closer to the signal. Strong signal is always better than extreme range. I have an ASUS AX router and since our house is a ranch, it covers everything I need. When/if I move I will be going with a mesh setup. It’s just superior.

https://www.approvedmodems.com/xfinity-xfi-xb6.html

It's this one.

That is what I have.

That is what I had, the Xb-6 worked great but I was on a 300MB service, worked great. I got my Netgear unit for like nothing ($20)from a buddy who upgraded to a bad ass unit and the Netgear unit he sold me been great too.

Is the xb-6 what you are using now? what other unit were you using?

Thx

That is what I had, the Xb-6 worked great but I was on a 300MB service, worked great. I got my Netgear unit for like nothing ($20)from a buddy who upgraded to a bad ass unit and the Netgear unit he sold me been great too.

Is the Xb-6 what you are using now? what other unit were you using before?

Thx

I had the newer xb7 before, it's white and has 4 ethernet ports instead of 2, the dude that came out said they suck balls because they're so new they have a ton of bugs and they're "being troubleshooted in the field"

I used to be a Netgear product tester. Almost all consumer networking gear is effectively “beta tested” by the consumer. The consumer networking market is pretty awful.

And when was this? and what service plan are you on?

Did you have this issue before you got a XB7? did they analyze your home network, They do this for free and did they offer you free equipment to help with coverage issues?

Did you have an Xb6 that was replaced trying to solve this issue? how long did you have it?

Did you ask him who and when his last employer was?

Asking for a friend, really.

The reason I ask is because they were tested in the field by the lead techs of select service areas. This would be the Commercial or Institutional Techs putting them to use in their own homes. One of those guys is a close friend and he returned his XB6 he was rentng (Grey)as the XB7 unit worked much better.. I bumped into him at grocery store and he asked the above questions.

Gig plan, before the xb7 I had an ARRIS modem but I was on 300 down, had that for roughly 3 years with no issues. They switched me to the xb7 when I upgraded, after the issues they sent a guy out who checked all my lines, network etc. First guy switched me to another xb7 so in about a month I had 2 different ones and the same issues persisted. Second guy came out checked the kind again showed me it was pulling 980 down yet hooked to the modem it was awful.

He switched me to the xb6 and so far that has corrected my problems.

Did they come into your home? or drop ship, or do doorway delivery of equipment.

Too little info. to tell but there was a firmware update because the unit was set to "bridge mode".


Was the user interface the same on the XB7 and on the XB6?

Interface is the same from what I can see, the first XB7, I picked up and did myself, first visit they did all the lines outside my house without coming in, then a guy came out and in the house tested line, switched with another xb7. Same issues persisted second guy came in my house, tested line again, tested modem, switched with the xb6, he was at my house for 45 minutes he took his time testing everything several times.

These units did have a firmware bug in some markets,They appeared at different tim in different areas. If the techs were top tier they would have been able to go in and flip a toggle and solved the problem. If these techs had more knowledge but the average tech does not to this. It's why you had no range, and almost bring the network to it's knees.



The XB6 is the same unit as the XB7 but has many upgrades that the market calls for. As a gateway, it operates the same as a car without cooled seats and other bells/ buzzers. It still gets you going but has options for power users.

I thought I'd bring this thread up just to confirm that comcast is indeed the worst company on the planet. They actively engage in criminal activity in their billing. I've been fighting with them for several days now and all of their third-world people will openly lie just to get you to go away. I finally got through to some "escalation" woman in Minnesota who confirmed that the third-worlders had lied to me and defrauded me, and then she did the same thing herself.

I hope a small meteor strikes their headquarters. They're worse than al quaeda.

We have Spectrum, which was formerly Time/Warner.

For the past 15 days, our internet service has gone out from around 9:30am to as late as 2pm. My wife and I are both working from home and our children are attending school online every day from 8:15-3:45. I've called every single day to report an outage, which of course I'm told doesn't exist. This not only affects our internet but our phone line and TV, yet these dopes can't find the outage. Then, anywhere from 5-20 minutes into the conversation, they recognize the outage.

I've been transferred over to their Commercial division for some reason, who then transfers me back to the Residential division. I just want answers as to why this continues to happen but no one knows. On Thursday, I was transferred to a Customer Service "Supervisor", whom I asked why this continued to happen every day:

-------------

CS: I don't know, Sir. I'm in Wisconsin.

DM: Well, then can you transfer me to someone in Los Angeles?.

CS: I'm sorry, Sir, that's not how it works.

DM: What? Then can you tell me why I keep losing service at the same time of the day for 90 minutes to 3 hours?.

CS: I'm sorry, Sir, I'm in Wisconsin. I don't know why your service continues to go out each day.

DM: So, you're telling me that you're a Supervisor, in Wisconsin, so for that reason alone, you can't tell my why my service continues to go out, nor can you transfer me to anyone that can tell me why my service continues to go out?.

CS: That is correct, Sir.

-------------

This has to be the greatest defense of all time. I don't know the answer because I'm not in your city, nor can I transfer you to anyone in your city that might help provide an answer because that's not the way we do things at Spectrum.

These mega-communication corporations need to be broken up ala Teddy Roosevelt style.

The internet provider people hate the most is the internet provider they currently use.


Sent from my iPhone using Tapatalk

We were in Philly a few weeks ago. Kid 2 is going to attend school there in the fall.

Comcast has 2 towers. One is supposed to look like a phone or a thumb drive. The other looks like a cheese grater.

Just so the meteor hits before my kid starts school.

same is true for every water, electric, mobile phone, newspaper, gas or internet, tv company that said person has.

We have 2 internet options. Centurylink and Comcast. No one likes either one. So then what??? Love the bitching on Nextdoor-trainwreck. No one is ever happy.


Not complaining about groves.

Unfortunately, most people don't have choice for their internet provider.

With Spectrum, I'm getting 475 mbps. AT&T is offered in my area but it's only "up to" 25 mbps so that's not even an option.

I have a feeling that by the time there's fiber available in my area, I'll have long moved by then.

I have AT&T, and they suck, but I've had such bad experiences with Comcast in the past that I simply refuse to ever use them again.

My happiest day (ISP wise) was when I canceled Cox after getting ATT fiber. Gigabit speeds and haven't had an outage in the nearly a year that we've had them.

Never any slow downs either.

I've had Cox for probably 20 years, only this year has there been a problem with regular outages. I get it, the pandemic has put demands on the providers like never before. Hoping if anything like this year happens again the lesson was learned how to keep people online.

From my understanding, the existing internet nodes were not created to handle everyone in a specific area to be on the internet at the same exact time.

For example, we have 4 people at home using the internet everyday from 7am to 10pm, whereas normally, it's just one person most of the day.

Multiply that by hundreds of people in the same neighborhood and it causes outages. The only way to correct these outages is for the internet providers to build brand new nodes that can handle higher levels of traffic but that's a huge, costly expense.

Its crazy that I have gigabyte fiber internet in the Ozarks and you don't in LA.

The internet and its providers were not ready for a pandemic