Originally Posted by BryanBusby (Post 17492911)

That's the focus I have even though I did a lot of the heavy lifting myself to move up.

We onboarded a Help Desk Tech last fall and he was fortunate enough to be paired with me coming in. I've always been an open book when it comes to my knowledge and techniques and processes and encourage people to steal it for themselves and run with it.

Kid was smart enough to do exactly that so it was a pleasure to see him be promoted into my old role when I got moved up into a senior position.

Never understood the ones that hoard everything.